Information you provide to enter a contest or sweepstakes. If you win, we may need to collect your social security number, postal address and/or national identification for eligibility, prizes delivery and tax purposes.
When you participate in social features through a Social Media Site, the information you disclose is public information. We may store and access it, and it may be read, copied, collected, or used by other users without your consent. Please make sure your privacy settings on the Social Media Sites you use reflect your preferences.
If you play or purchase our games or in-app purchases on your mobile device and/or tablet, we receive information about you from the app stores and other mobile platform providers. This information may include your username and/or device identification number and the fact that you made a purchase, for instance, but does not include any sensitive or financial information.
We may receive information from third parties, like Facebook or other Social Media Sites, when you use these services in connection with our products. We may also receive information about you when other players choose to share their contact lists with us.
We also may receive information from third parties to supplement the information we receive from you. The information from these companies is held by the respective ad delivery companies (Admob, Facebook, etc ) to help them deliver relevant advertising to you. A representative list of these types of third parties can be found below.
We also may use information from third parties, for instance, to help us understand your approximate geolocation via your IP address for tax purposes, or to customize certain services to your location, and for fraud and/or abuse prevention purposes.
We collect information from you when you provide it to us directly, such as via an in-game form or when you communicate with our customer support team. We and third parties also use certain technologies, described below, to deliver positive customer experiences.
Our products change over time and those changes are reflected in new versions that are available to download from the Apple App Store, Google Play Store, Amazon App Store, and other official stores. Galassia Studios recommends that you always use the latest version of our products to guarantee you have the most secure, privacy-oriented, and engaging experience possible.
Older Galassia Studios products may not provide all of the privacy protections discussed in this document. Your continued use of them indicates that you understand that your data may be collected by Galassia Studios and third party partners and that you consent to that collection.
Galassia Studios cannot guarantee the integrity of versions of products that are installed from unofficial channels and does not support provide customer support or provide privacy guarantees for those unofficial versions. If you are using a version of one of our products that was installed from an unofficial channel, we encourage you to remove it from you device as soon as possible and install an officially distributed version and update to the latest version possible as soon as possible.
We use other technologies for similar purposes as a cookie, such as web beacons, pixels and other similar technologies. Your Internet web browser enables you to opt out of tracking with cookies. Please visit http://www.allaboutcookies.org or the documentation for your individual web browser if you would like to learn more about managing your cookie preferences.
Galassia Studios used Google Firebase to collect and store data from your device when you use our products. This information includes technical and related information about your device and operating system, information about your feature usage, gameplay and usage statistics and system interactions.
If you play a game offline, this data will be stored on your device and may be transmitted to Google Firebase when your device connects to the Internet. If you participate in online components of our games, such as leaderboards, Google Game Services may also collect, use, store, transmit, and publicly display statistical data regarding game scores and achievements.
These technologies collect and use information so we can serve appropriate advertising to you and help track results and measure effectiveness. In addition to device advertising identifiers, this information includes:
Third party advertising companies may combine the information collected in the context of delivering an ad to you via our products with other information they have independently collected over time and across different products, websites, and services.
Many of these companies collect and use information under their own privacy policies. A list of ad serving companies that operate their own networks in our games as well as how to opt out the extent applicable can be found below.
Prior to being shown ads in Galassia Studios products, you will be asked whether you consent to the tracking that enables personalized ads. You have the right to change your consent status at any point in time through the settings menu in the updated games.
If you have questions about how to change your consent status or to inquire regarding your rights to erasure or data portability, please contact our privacy team at [email protected]
- Operate, improve, and develop our games and services;
- Populate online leaderboards and enable online challenges;
- Help you find your friends or tell your friends about a Galassia Studios product;
- Facilitate sharing on social networks;
- Serve and measure the effectiveness of advertising;
- Measure the health of our services;
- Provide game experiences customized to your preferences;
- Facilitate your gameplay on multiple devices, when available;
- Identify, fix, and troubleshoot bugs and service errors;
- Provide software updates;
- Save game progress and stats;
- Adhere to your preferences and to deliver dynamic content; and
- Help keep our services safe and fair, resolve disputes, investigate and help curb fraud and illegal behavior, comply with the law, and to enforce our agreements and policies.
- To provide you support, including to:
- Help identify and troubleshoot problems with your account or games;
- To survey your opinions through surveys or questionnaires;
- Communicate with you and respond to your specific requests or questions; and
- Manage and send you confirmations and important information about your products.
- To personalize our communications with you, including to:
- Present offers or information relating to games you might like;
- Make recommendations to you; and
- Personalize advertising for you and deliver targeted marketing, service updates and promotional offers.
Galassia Studios uses analytics services to understand how users engage with our products. Our analysis relies on your consistent device identifier, or identifier for vendor (IDFV) on Apple devices, so that we can track your behavior over time and develop an understanding of how you prefer to interact with our products.
If you have more than one Galassia Studios product installed on your device, those products may share the same identifier value. This enables us to develop an understanding of how you engage with all of the Galassia Studios products you have installed. The identifier value is provided to Galassia Studios through the operating system on your device. In the course of processing your data, we may do any of the following:
- Analyze your behavior in our products over time;
- Analyze your behavior in aggregate;
- Combine your information with the information of other players to create anonymized aggregate reports that allow us to understand large-scale behavior trends;
- Analyze your information to understand how well our products perform on your device or to investigate bugs, crashes, and other technical issues;
- Combine your information with the information of other players to create customer segments based on behavior in our products or location-based behavior;
- Use analysis of your behavior in our products to provide you with customized gameplay experiences;
- Use your device identifier to enroll you in an A/B test. An A/B test is a type of simple behavioral experiment wherein groups of users are provided with slightly different experiences in our products so that we can research and analyze which of the experience is the most compelling to users of our products; and
- Analyze your behavior in the context of an A/B test.
Per requirements under the EU’s General Data Protection Regulation (GDPR), the ad networks we employ log your consent state for compliance purposes. This information is stored on their servers and is used solely for GDPR compliance. Your device identifier is stored along with your consent status.
If you consent to personalized advertising, your device advertising identifier also is stored in case we need to be able to access it to assist you with data portability or erasure requests. Your device advertising identifier is not stored in the ad networks server if you do not consent to personalized advertising.
We do not share personal information that directly identifies you (such as your name, email, or postal address) with independent third parties without your consent, unless it is required by law or we determine that disclosure is critical to protect our rights, property, or operations or to protect our players or third parties.
We may share anonymous or aggregated information, or other data that does not directly identify you, with third parties, for instance your persona on leaderboards or to show trends about use of our products.
If you contact us via [email protected], your email will be processed through Google’s G Suite email service and forwarded to a support personnel for further processing.
We employ third parties located in and outside of your country of residence (including outside of the European Economic Area (EEA)) to collect or process personal information on our behalf for various reasons, such as conducting market surveys or analyzing gameplay event data. When our third party agents or service providers collect or receive personal information, we require that they use the data only on our behalf and for purposes consistent with this policy.
However, in the event of a reorganization, divestiture, merger, sale or bankruptcy, we may transfer all information we collect to the relevant third party and will obtain your consent to do so if required by law.
We do not control information sent from the games to third parties, such as advertising networks and analytics companies that receive information in the normal course of your activity. When third party technologies or social tools are integrated into our products, those third parties may collect information when you use our products. An example is the Facebook “Like” button.
Galassia Studios does not collect gameplay analytics from your device if:
By using our products, you consent that your personal information may be transferred to recipients in the United States and other countries that may not offer the same level of privacy protection as the laws in your country of residence or citizenship.
We have put in place reasonable controls designed to help safeguard the personal information we collect via our products. However, no security measures are perfect and we cannot assure you that personal information that we collect will never be accessed or used in an unauthorized way.
Galassia Studios’ products are intended for general audiences and do not knowingly collect any personal information from children under the age of 16. If you are under 16 years of age or a minor in your country of residence, please ask your legal guardian’s permission to use or access Galassia Studios’ products.
Galassia Studios has a policy of retaining information we collect for no longer than 90 days. During the period when we hold Information, we may transform and aggregate it such that it no longer is personally identifiable.
If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using the personal information will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only where: (i) we have your consent to do so, (ii) where we need the personal information to perform a contract with you (e.g. to deliver a service you have requested), or (iii) where the processing is in our legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms). In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person.
Galassia Studios does not collect in-game technical or usage data or gameplay analytics for players in the European Economic Area. Note that Google Play Services, Apple Game Center, and other platform-level services may collect gameplay analytics if you are located within the EEA.
Please see your device-level settings for more information about how to disable those services. Galassia Studios considers any data specific to your use of our apps that is collected or processed through Google Play Services or Apple Game Center to be in our legitimate business interests.
Galassia Studios works with advertising partners that may collect information from you as part of their process of serving advertisements in our products. This is described above in the section “Ad Serving Technologies.” In accordance with the General Data Protection Regulation (GDPR), Galassia Studios’ advertising partners in the European Economic Area all function as independent data controllers. Prior to showing you personalized advertisements, you will be asked whether you consent to sharing your information with the advertising company. If you are a resident of an EEA country and indicate that you are below the age of 16, you will be served non-personalized ads and the advertising companies will not collect personal information from you.
Where we rely on your consent to process the personal information, you have the right to withdraw or decline your consent at any time by going to the settings page and selecting “Non-Personalised Ads” Please note that this does not affect the lawfulness of processing based on consent before its withdrawal.
If you have any questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us at [email protected]
Under the GDPR, you have the right to object to the processing of your data. If you wish to object to the processing of your data, please contact us at [email protected]
If you previously chose to receive push notifications on your mobile device from us, but no longer wish to receive them, you can manage your preferences through your device or app settings, depending on the type of device and game.
For more information about interest-based advertising on your desktop or mobile browser, and your ability to opt out of this type of advertising by third parties that participate in self-regulatory programs, please visit the Network Advertising Initiative https://www.networkadvertising.org/ and/or the DAA Self-Regulatory Program for Online Behavioral Advertising https://www.aboutads.info/principles.
To learn more about interest-based advertising in mobile apps and to opt out of this type of advertising by third parties that participate in the DAA’s AppChoices tool, please download the version of AppChoices for your device here
Please note that any opt-out choice you exercise through these programs will apply to interest-based advertising by third parties you select, but will still allow the collection of data for other purposes, including research, analytics, and internal operations. You may continue to receive advertising, but that advertising may be less relevant to your interests.
You can contact us for any queries at [email protected]
You can contact us for any queries at [email protected]